Privacy Policy

This policy explains how Cuntspin Entertainment N.V. ("we", "us", "Cuntspin Casino") handles information about you when you visit our website, register an account or play. We operate under Curacao licence No. GC-CUR-8048/JAZ-5632 and aim to collect only what we need, keep it secure and tell you plainly what happens to it. By registering you confirm that you have read this policy. Our services are for adults aged 18 and over.

Who Is Responsible for Your Data

Cuntspin Entertainment N.V. decides why and how your personal data is used and is therefore the controller. You can reach our privacy contact at support@cuntspincasino.com or through our contacts page.

What We Collect

The information we hold depends on how you use the site.

  • Identity details: name, date of birth, nationality and address in Australia
  • Contact details: email address and phone number if supplied
  • Verification documents: photo ID, proof of address and proof of payment ownership
  • Financial data: deposits, withdrawals, wallet balance in AUD and payment method references
  • Gameplay data: bets, wins, bonuses and session times
  • Technical data: IP address, device type, browser and approximate location

Why We Use It

  • To create your account and confirm that you are 18 or older
  • To operate games, the sportsbook and your single AUD wallet
  • To process deposits and withdrawals
  • To prevent fraud, money laundering and duplicate accounts
  • To provide support and respond to your questions
  • To apply responsible gambling limits and detect risky play
  • To send offers, but only where you have agreed

Identity Checks

Licensing and anti-money-laundering obligations require us to verify who you are. Documents you upload are used only for that purpose, for checking ownership of payment methods and for resolving disputes. Where possible we compare them with trusted verification providers, who process the data on our behalf under contract.

Who We Share Information With

We do not sell personal data. We share it only where needed.

  • Payment processors, banks, e-wallet and crypto service providers
  • Identity verification and fraud prevention partners
  • Game studios, limited to the technical data needed to run a game session
  • Regulators, courts and law enforcement when required by law
  • Professional advisers bound by confidentiality

International Transfers

We are based in Curacao and our providers operate in several countries, so your data may be processed outside Australia. We require partners to keep it protected to a standard consistent with this policy.

How Long We Keep Records

We keep account and transaction records for as long as your account is open and afterwards for the period that law requires, which is typically at least five years after closure. Marketing preferences are kept until you withdraw consent. Data we no longer need is deleted or anonymised.

Minors and Self-Exclusion Data

We do not knowingly collect data from anyone under 18, and we close any account that turns out to belong to a minor. If you self-exclude, we keep a minimal record of that decision, including your name and email address, so that we can stop you re-registering and stop marketing to you. This record is held for as long as the exclusion applies.

Marketing and Automated Checks

With your consent we may email or message you about offers, such as cashback or sports promotions. You can opt out at any time and still keep your account. We also use automated tools to flag unusual activity, for example several logins from different countries within an hour. A person reviews anything that could lead to a restriction or closure, and you can ask us to reconsider a decision.

Protecting Your Data

We use encrypted connections, restricted staff access and monitoring to guard your information. No system is perfectly secure, so please help by using a strong, unique password, logging out on shared devices and never sharing your login. Tell us right away if you suspect unauthorised access.

Your Choices and Rights

You may ask us to do any of the following, subject to legal limits.

  • Show you the data we hold about you
  • Correct information that is inaccurate
  • Delete data we no longer need to keep
  • Stop marketing messages, using the unsubscribe link or by emailing us
  • Restrict processing in certain circumstances

We may keep data needed to meet legal duties, even after a deletion request.

Cookies and Changes

Details of the cookies we use are in our cookies policy. We may update this policy from time to time, and we will publish the revised version on this page. Continued use of the site after an update means you accept it. Read our terms and conditions alongside this document.